Patient Journey

From the moment you step foot into St Hugh’s, everything is about you.

Our state of the art facilities are complemented by our traditional values. Our staff pride themselves on looking after your every need, whether you have health insurance, you are self-paying or an NHS patient who would like the confidence of receiving your treatment at St Hugh’s, we offer you the peace of mind that comes from private healthcare in a relaxed, comfortable and clean environment along with a level of service that will have you back on the road to recovery as quickly as possible.

Your journey with us matters and while you wait you will be looked after…

We have the luxury of hand picking specialist staff, who provide bespoke medical services. We have an extensive consultant network that covers a wide range of inpatient and outpatient services.

Your specialist consultant will personally oversee your treatment from start to finish.

All patients are treat as individuals from the first visit where your consultant will agree with you the most appropriate treatment, with onsite x-ray and MRI facilities, a dedicated Endoscopy suite and two fully equipped surgery theatres.

When your surgeon decides that a procedure is in your best interest our Customer Service team will contact you within 14 weeks to confirm the date and time of your treatment.

Preparing for a hospital visit can be a daunting experience, although our expert staff are committed to providing you with the highest quality care and the best possible experience during the course of your treatment.

At St. Hugh’s, we strive to provide the most comfortable patient experience possible. You’ll have your own room while you stay with us, whether you’re a private or NHS patient. All rooms have en suite facilities, telephone, nurse call system and in room entertainment. Fresh bedding, comfortable mattresses on electronically operated beds await you in freshly decorated rooms with plenty of space for visiting friends and family.

You’ll have your own room while you stay with us, with an en-suite, no matter whether you’re a private or NHS patient, ensuring your stay is comfortable…. and… restful…

When it’s time to leave St Hugh’s, we’re still there with you every step of the way, making sure you leave us happy and satisfied.

Our physio team will have provided you with advice for your discharge and discussed any adjustments needed around your home.

"What a lovely place this is, the staff are wonderful, doctors, nurses and kitchen staff. Thank you. Excellent care."


Have a question? Please contact us - We will try to answer you within the next 24 hours.


  • HMT St Hugh's Hospital
  • Peaks Lane
  • Grimsby
  • DN32 9RP


  • General enquiries: 01472 251 100
  • Media enquiries:

HMT St Hugh's Hospital are recognised by the following health insurance companies