Frequently Asked Questions
Does the standard of care provided to private and NHS patients differ?
No. The care provided by St Hugh’s Hospital is of the same high standard, regardless of who is paying for the treatment.
We have an open visiting policy. Loved ones can visit at any point during your stay.
Telephone enquiries are welcome at any time.
Are there any types of surgery that the St Hugh’s Hospital does not perform?
We do not currently perform heart surgery or provide cancer treatment.
Do I need medical insurance to access St Hugh’s facilities?
No. St Hugh's welcomes those who do not have private medical insurance, or whose insurance does not cover the treatment they need.
We offer special fixed prices for patients funding their own treatment.
For more details please call 01472 251100 and our team will be happy to help.
How do I arrange one-off private treatment?
Simply call us on 01472 251100 and ask about an initial consultation. Staff will also be able discuss costs and payment options.
We have ample free parking here at St Hughs, so plenty of room for visiting family and friends.
What should I bring with me when being admitted?
The following list of items are commonly brought in by patients preparing for overnight stays, you may wish to use this checklist as you prepare your overnight bag;
• All current medication
• Glasses/Contact Lenses
• Night Clothes
• Flat Comfortable Shoes
• Dressing Gown
How do I choose a Consultant?
Talking to your GP is often the first route to choosing a Consultant, or simply call us on 01472 251100 and ask about an initial consultation.
If you wish to choose a Consultant yourself, this is also possible. You can either get a recommendation from friends and family or use our Consultant search to view profiles of Consultants working at St Hughs. For most treatment, you’ll need a GP referral letter prior to your first appointment.
Will I see the same Consultant every time?
Yes. Your Consultant will care for you from the first appointment through to any follow up care.